resume:
full text version (.pdf)summary of qualifications:
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14 years human performance technology and instructional design experience using industry standard methodologies to improve individual and organizational learning and performance.
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12 years experience in project management, e-learning, user-centered design methodologies, and visual communication strategies.
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12 years of design, development and delivery of SCORM compliant online learning materials and instructor-led training and competency-based curriculum development.
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Experience leading teams, influencing clients and management using engaging presentations, identifying and implementing innovative learning solutions, and working collaboratively.
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Research experience in analyzing software applications and tools to facilitate process improvements across the organization. This includes the use of corporate social media networks, learning management systems, knowledge management tools, and online document repositories.
technical skills:
web development
css, xhtml, and dreamweaver
multimedia authoring
flash, director, camtasia, captivate and presenter
graphic design
illustrator, indesign, photoshop and fireworks
audio and video editing
finalcut pro, morae, pinnacle studio and sound forge
knowledge management
ePublisher Pro, eRoom, sharepoint
learning management systems
GEO Maestro (SumTotal), SABA, WebCT, CourseTracker
project management
ms project and sharepoint
professional skills:
instructional design and training
- Completed all phases of Instructional Systems Design (ISD) to assess, design, develop and implement performance support systems, online tutorials and online/instructor led courses.
- Developed instructional materials, conducted classes and managed training deliverables for global/international enterprise resource planning (SAP) implementations and e-commerce implementations.
- Created and conducted workshops on creating engaging e-learning using tools such as Flash to Design Interactive Diagrams, Using Captivate to Design Interactive Lessons, and Using Presenter to Design Communication Vehicles.
performance improvement and organizational development
- Determined and designed performance improvement interventions for server engineers in alignment with business objectives to increase productivity and on the job performance.
- Coordinated and facilitated whole-group working sessions for organizational development initiatives geared towards improving employee satisfaction and job quality of life.
project management
- Created and managed worldwide performance based certification program.
- Drove implementation of Knowledge Management tool development and usage within the organization.
web design
- Completed the process for designing website information architecture and interaction design with a focus on usability. Process includes: needs analysis, content analysis, and the creation of site maps, wire frames, visual design mock ups and prototypes.
- Conducted usability tests for intranet and re-designed site based on findings.
memberships:
Association for Computing Machinery
eLearning Guild
Information Architecture Institute